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How we hire

Here’s a step-by-step look at our hiring process:

Submit your application and resumé through our Careers page. That’s all you need to kick things off!

Every applicant will hear back from our recruitment team. We’ll review your resumé and follow up either via email or phone.

If there’s a match, you’ll be invited to a quick phone screen to discuss your experience and goals.

If you’re selected for an interview, you’ll meet with the hiring manager and team members to discuss your skills and experience in more detail.

We’re a purpose-driven team with a startup mindset. That means we move fast, support each other, and always look for better ways to serve our customers and communities. No egos — just a shared commitment to building something meaningful together.

From day one, we set you up for success. You’ll get an onboarding experience tailored to your role, with access to training, tools, and team connections that help you hit the ground running.

Absolutely. Whether you want to deepen your expertise or explore a new path, we invest in your development with mentorship, upskilling, and internal mobility opportunities across teams. We believe in performance over hierarchy. If you show initiative, bring solutions, and keep learning — your growth will follow.

Yes. We offer role-specific training, ongoing education, and access to resources that keep you sharp and future-ready — whether you’re in the field, on the phones, or in the office.

We prioritize open, consistent feedback. Expect regular check-ins with your manager, clear goal setting, and a culture that encourages growth through collaboration — not surprises. In addition to ongoing feedback, we conduct annual performance reviews to support your development and recognize your contributions.

Every role at Lumos connects back to our purpose: building brighter futures for the people we serve. Whether you’re laying fiber or crafting customer experiences, your work matters.